At Newvaping, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 3-4 business days from the date that it is placed.
1. Shipping fee
The order paid amount is less than $49.99, the shipping fee is $5;
2. Health Safety Payment Confirmation
- A confirmation email will be sent to you once the order is authorized and verified.
- Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
3. Order Processing
- It normally takes 1-2 business days to process your order. Please note that holidays & weekends are not included.
- For out-of-stock products, we will send out as soon as possible after replenishment. It usually take 3-15 days to replenish the stock.
- We will send email to you once the item is out of stock, You can choose to wait for a second package, exchange it, or partially refund for out-of-stock items.
Our delivery partner USPS are still operating as normal, however due to an increase in staff absences in some areas in particular deliveries are being slightly delayed. We will update if there are any news regarding the current situation. We greatly appreciate your patience and understanding.